Privacy Policy

Information we collect

• Contact details such as your name, phone number, and email address.
• Delivery information including address, locality, and preferred delivery slot.
• Order details such as products, quantities, instructions, and order history.
• Payment status and transaction references from our payment partners (we do not store full card details).
• Basic usage data like device type, browser, and pages visited for analytics and security.

How we use your information

• To confirm, process, and deliver your orders safely and on time.
• To contact you about your order, delivery updates, or service changes.
• To provide customer support, resolve issues, and process refunds when applicable.
• To improve our products, operations, and website performance.
• To comply with legal obligations and prevent fraud or misuse.

Sharing of information

We share only the information required to complete your order with trusted partners such as delivery staff and payment processors. We do not sell your personal data.

Data retention and security

We retain order and account information as long as required for business records, tax compliance, and customer support. We use reasonable security measures to protect your data, but no system is completely secure.

Your choices

• You can request access, correction, or deletion of your personal information where applicable.
• You can opt out of non-essential communications at any time.

Contact us

If you have questions about this policy or your data, contact us at safarafarmfresh@gmail.com or call/WhatsApp +91-90274-18246.